Financial Institutions STOP MAKING ME TALK TO PEOPLE INDIA!!!

May I say I hate it when I have to call somewhere and speak to someone in another country!

Ok, don't get me wrong I think India is a fine place with very intelligent people but I want to speak with people in my own country. Is that so wrong? I think NOT!!!

Why? Why? Why?
Why, do I have to press #1 for ENGLISH.

Ok I am in the United States aren't I? And isn't our Official Language ENGLISH!!! Then why am I forced to speak with someone in another country who's accent is so thick I can't understand a word they say or the fact that they talk 90 miles an hour, which adds insult to injury...hmmm? Why? Why? Why?

What is wrong with giving jobs to the American people? hmmm

Did any executive with half a brain every think that if all the customer service jobs in America are outsourced, where would that leave millions of American workers? Who are we to work for? How will we pay for the services YOU offer? hmmmm

Did ya give that one any real thought or were ya just thinking about the money you'll save that makes the investors happy and the CEO that 90 million dollar bonus that we know he/she worked so hard for slaving away behind that desk.

Let's see how many people get pissed off when having to speak with someone in another country? Well me for one!!!

Oh by the way I work for one of those large financial institution...and I am so glad when the person on the line that has just called me says "Thank God I am speaking to an American who speaks English!" Then I here a big sigh of relief.

Yep that makes me proud as hell and then I say, "Yes Mama or yes Sir I am in Texas" and they say, "I bet your a Cowboys fan." Funny how people know where Texas is. Guess it's because were so big. Yep Don't Mess With Texas!!! lol :))

Well I had to call somewhere today and got mad as a hornet. I finally asked is it possible to speak with someone in the United States and they transferred the call. I was happy but it was so time consuming.

So I pulled up a list of Banks and started calling them and asking them if I open a checking, savings, loan or credit card with your company will I ever have to speak with someone in another country. Well out of the 6 I called which I stopped on several because I WOUND UP SPEAKING TO YOU GOT IT INDIA....GRRRRRRRRRRRRRRR of course which I immediately hungup the phone on. So let's see BANK OF AMERICA said nope would always speak with someone in the US as did WELLS FARGO BANK....YEAHHHHH!!!

And by the way the bank with the fastest call time to a human being was WELLS FARGO.

Well I think I am calming down now...hehe.

Seems to me that Financial Institution would like to keep their customers happy but I guess not. They must have so many people trapped with fees and high balances they couldn't move to another Financial Institution if they wanted to. So I guess their not so dumb after all.

Let's see I speak to Jamaica when I call my Insurance company. :((
I speak to someone in Central America for my Electric company which by they way they sound American so I don't mind calling there...lol. :))
I speak to people in the Philippines for one Credit card and to India for 2 others...ughhh :((.

Thank God I do most of my stuff online and so I guess I am pretty lucky that I don't have conniption fit but once in a while when I do have to make a call.

Well I guess I have gotten that out of my system for awhile. By the way if your a customer service person, be proud of the fact that your Company has not outsourced your job and give the best to your customers. Trust me if your customers don't say they appreciate you out loud just know that they do!!!

OK now happy thoughts everyone...hehe.

If you know anything about politics and the lady speaking I think this will make you laugh a bit...lol