Wednesday, March 28, 2007

Financial Institutions STOP MAKING ME TALK TO PEOPLE INDIA!!!

May I say I hate it when I have to call somewhere and speak to someone in another country!

Ok, don't get me wrong I think India is a fine place with very intelligent people but I want to speak with people in my own country. Is that so wrong? I think NOT!!!

Why? Why? Why?
Why, do I have to press #1 for ENGLISH.

Ok I am in the United States aren't I? And isn't our Official Language ENGLISH!!! Then why am I forced to speak with someone in another country who's accent is so thick I can't understand a word they say or the fact that they talk 90 miles an hour, which adds insult to injury...hmmm? Why? Why? Why?

What is wrong with giving jobs to the American people? hmmm

Did any executive with half a brain every think that if all the customer service jobs in America are outsourced, where would that leave millions of American workers? Who are we to work for? How will we pay for the services YOU offer? hmmmm

Did ya give that one any real thought or were ya just thinking about the money you'll save that makes the investors happy and the CEO that 90 million dollar bonus that we know he/she worked so hard for slaving away behind that desk.

Let's see how many people get pissed off when having to speak with someone in another country? Well me for one!!!

Oh by the way I work for one of those large financial institution...and I am so glad when the person on the line that has just called me says "Thank God I am speaking to an American who speaks English!" Then I here a big sigh of relief.

Yep that makes me proud as hell and then I say, "Yes Mama or yes Sir I am in Texas" and they say, "I bet your a Cowboys fan." Funny how people know where Texas is. Guess it's because were so big. Yep Don't Mess With Texas!!! lol :))

Well I had to call somewhere today and got mad as a hornet. I finally asked is it possible to speak with someone in the United States and they transferred the call. I was happy but it was so time consuming.

So I pulled up a list of Banks and started calling them and asking them if I open a checking, savings, loan or credit card with your company will I ever have to speak with someone in another country. Well out of the 6 I called which I stopped on several because I WOUND UP SPEAKING TO YOU GOT IT INDIA....GRRRRRRRRRRRRRRR of course which I immediately hungup the phone on. So let's see BANK OF AMERICA said nope would always speak with someone in the US as did WELLS FARGO BANK....YEAHHHHH!!!

And by the way the bank with the fastest call time to a human being was WELLS FARGO.

Well I think I am calming down now...hehe.

Seems to me that Financial Institution would like to keep their customers happy but I guess not. They must have so many people trapped with fees and high balances they couldn't move to another Financial Institution if they wanted to. So I guess their not so dumb after all.

Let's see I speak to Jamaica when I call my Insurance company. :((
I speak to someone in Central America for my Electric company which by they way they sound American so I don't mind calling there...lol. :))
I speak to people in the Philippines for one Credit card and to India for 2 others...ughhh :((.

Thank God I do most of my stuff online and so I guess I am pretty lucky that I don't have conniption fit but once in a while when I do have to make a call.

Well I guess I have gotten that out of my system for awhile. By the way if your a customer service person, be proud of the fact that your Company has not outsourced your job and give the best to your customers. Trust me if your customers don't say they appreciate you out loud just know that they do!!!

OK now happy thoughts everyone...hehe.

If you know anything about politics and the lady speaking I think this will make you laugh a bit...lol

Sunday, March 25, 2007

Carol Channing, Got To Love Her!

I was surfing on youtube today and came across some videos of Ms. Carol Channing. Oh my she is one woman who is filled with a real zest for life.

Carol was born Jan 31, 1921 in Seattle, Washington and still going strong. What a woman. She also has a endowment for the Arts Foundation it's called The Channing - Kullijian Foundation.

If you click on the Title of this post it will take you to her website. Fun music, photo and lots of great stuff on Carol and her foundation. Oh and she also has a guest book you might want to sign.

"HELLO DOLLY" "WELL HELLO DOLLY!" "IT'S SO NICE TO BE BACK HOME WHERE I BELONG"


Dang I can't get that song out of my head now..LOL.

That's ok cause I love it! :)) (*~)WINK

BET YOU WILL SMILE TOO SO GO GIVE MS. CHANNING A VISIT.

Saturday, March 24, 2007

I LOVE PEOPLE WHO DO THOUGHTFUL DEEDS

People fascinate me. I love to come across people who without really realizing what they are doing...or perhaps they do, make a persons day a little bit brighter. They add joy and delight to the receiver of their thoughtful deed.


Something as simple, but time consuming on their part, as to post other peoples blogs on theirs.How marvelous it is. I can just imagine the person that just saw their blogger url listed on his page as they grin from ear to ear...lol. What a happy moment it's made for them.


There are to many bad things that happen in this world of ours and I choice to find the happy things and this was one of them. So my congrats to Mr. David for bringing simply joy and happiness to a lot of people.


Just some rambling thoughts now...lol.


It is my sincere wish that people should learn from one another, to trust, be honest, and help when asked and to think of someone else before thinking of ourselves. For please remember this if nothing else. What goes around comes around ten-fold. And don’t you feel good inside when you have helped someone in some way, however small or trivial the help may have seemed to you at the time, it may have been the greatest help a person could have ever received in their minds eye.

We reap and harvest from what we sow. Have you planted well this year? Because when it’s time to bring the in the crops will you have enough to eat? Just some food for thought. No pun intended of course.


Please learn to love, live and slow down once in a while, you never know what exciting person or thing you might miss in your life if you don’t. Take care and I like this writing of thoughts….hope it helped you in some small way to start planting the seeds of life that you will harvest when your time of need comes.


God Bless,
Dianne in Texas

Saturday, March 03, 2007

May I State Again Cancer Suck!!!


This morning around 8 am my Uncle James went home to be with the Lord and the rest of our family. He was 58 years old and had been battling cancer for sometime and I just wanted to thank all those who read my posts and for those who offered up prayers for him. Thank you for taking the time to stop and say a few prayers, he went peacefully as far as I know. And the last time I saw him was at Christmas 06 and he had a pretty good day I think. And that's how I will remember him smiling and laughing, he was always full of life even when he didn't feel good he always had a chuckle or two to offer. He was a great husband and father and the best uncle a girl could ever ask for.

When I was going through my own battle with cancer he was a wealth of knowledge which helped me so much with my own fight against this DAMN STUPID DISEASE. AGAIN I HATE FREAKING CANCER.

He will be missed by so many people. I loved him dearly.

Thank you again for all those who prayed ....God does listen He is there.

Dianne